Purolator sucks. Big time.
I've just learned that a lot of shipping companies get that the less packages you deliver, the more money you rake in.
My experience, as I stated in a complaint I placed with them and their client:
I can't believe Purolator can mark that they have attempted a delivery when that is not even true! And they don't even bother leaving a paper at the door to prove so.
Then they won't make an appointment to try again but rather expect you to come to them , way lost in the boondocks- that you have a car or not- to get what THEY have been PAID IN ADVANCE to deliver to you personally, at your door!!
It's staggering! This is such a waist of money, and time for everyone concern - except Puro, who keeps on racking in the dough while doing absolutely NOTHING!
I'm not the only victim of this. Just Google Purolator and you'll see that this has taken an epidemic proportion. How can a company continue giving such lousy service and keep on thriving? Can nobody compete with them while still offering good service and respect for their consumers?
I don't blame all drivers here but some bad apples are really helping to create the perception of a corporate culture that's rotten to the core.
By the way, Purolator is on Facebook where they have 1090 Likes!!
And a whole slew of angry clients as "Recent Posts by Others".
Seriously, just kill the page.
Other dreadful experiences: